What types of results are our clients achieving with The Spirit of CareGiving® Program?

Read what individual participants are saying about their experience

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The Spirit of CareGiving® is demonstrating unprecedented results for client hospitals. Here are just a few examples:

Client: Baptist Health, Jacksonville, Florida

Baptist Health in Jacksonville Florida reduced turnover by 20.4% saving over $13 million and realized a 575% return on investment.

“If you ask me what one thing that I have done as a health care leader over my career that has made a remarkable difference for employees, I would tell you it was that one moment decision when I brought The Spirit of Caregiving® to Baptist Health. It has positively impacted every indicator we monitor and created a common language that connects employee to employee to employee.”
— A. Hugh Greene, President & CEO Baptist Health

Client: Clarian Health Partners, Indianapolis, Indiana

Clarian Health Partners experienced a significant decrease in staff burnout and employee turnover. In a group of 412 nurses who participated in The Spirit of CareGiving® turnover dropped from an organizational rate of 8% to 2% for this group, representing a 75% improvement in nurse retention. This represents a $1,000,000 cost avoidance for each 1% decline in turnover.

“During the past five years, over 20% of our 14,000 Clarian employees have gone through the Spirit of CareGiving® program. Clarian experienced a 10% turnover rate during those five years; however, over 90% of the employees leaving employment had not attended the Spirit of CareGiving® program. The Spirit of CareGiving® is having a dramatic impact on retention.”

— Steven Wantz, Senior Vice President, Clarian Health Partners

Isn’t it time for your organization to experience similar results? To begin exploring the possibilities, please contact us.

Client: Union Hospital, Terre Haute, Indiana

During the first year of offering The Spirit of CareGiving® program at Union Hospital, the impact was nothing less than remarkable. Here’s Carol Roesch, Vice President of Patient Care to tell the story:

“The Spirit of CareGiving® has significantly impacted every one of our hospital’s critical success factors. During the first year of offering Spirit of CareGiving®, over 25% of our workforce went through the two-day experience. In that first year, Union Hospital hit an all-time low for nursing turnover at less than 1%, while achieving our patient satisfaction goals in the emergency department and hospital-wide for the first time in over eight years with Press Gainey.”

Client: Orlando Regional Medical Center, Orlando, Florida

“The Spirit of CareGiving® work is the best kept secret for retention and employee value added program in our tool kit. It has transformed Orlando Regional and rapidly change our culture. It is innovative, life changing and motivational for all our team members, leadership staff and myself. It is the best thing I have ever done for Orlando Regional.”

—Sherrie Sitarik, President, Orlando Regional Medical Center

Isn’t it time for your organization to experience similar results? To begin exploring the possibilities with us, please contact us.

What are individual participants saying about their Spirit of CareGiving® experience?

We continue to be amazed and delighted with the feedback we receive from participants of The Spirit of CareGiving® program. Following is just a small sampling of the comments we have received on participant evaluations:

• “This experience made me more aware of actually listening to someone before offering my advice or input on the situation. It also offered suggestions to ease conflict and work toward solutions instead of being part of the problem.”

• “This program provided a connection to others in our organization and we can look and see in a more personal light and lead us to be more helpful, understanding, and caring in all of the many departments. It will help me be a more loving and caring person with regards to all aspects of work and life.”

• “Made me more aware of my sensitivity for others (parents of patients; coworkers).”

• “I have worked at Union for 18 years. It is a wonderful hospital that has blessed me in many ways. But this program in two days is the greatest gift I have received from my profession.”

• “This program has re-invented my sensitivity and caring attributes.”

• “I appreciate this experience and now feel much more connected to my daily work environment and life.”

• “I was ready to give up and leave Union, my family…[This program] changed my perception on the hospital, my family and me. I want to now make a contribution to the hospital, my family and myself. Thank you!”

• “If I got a 4% raise every year along with all the ‘freebies’ and benefits the hospital provides – it would never amount to what Union has given me the last 2 days.”

• “Excellent program. A great gift. An incredible 2 day journey.”

• “Even though I may not have contributed as much as I could, I came away with an awareness about myself professionally as well as personally that in every way will help me move forward and stop hanging on to the past.”

• “Fantastic program! No wonder others couldn’t really describe it. They said you just have to experience it. How true!”

• “It is wonderful for the hospital to give us something so personal and life changing. Money well spent.”

• “Please thank all those responsible for bringing The Spirit of CareGiving to Union employees. It was the most exhausting and yet exhilarating experience of my life.”

• “This was an awesome program. It made me realize the possibilities of soaring to a higher plane of caregiving.”

• “It is a good feeling to know that your employer cares about you and is willing to implement programs to help people grow personally and professionally.”

• “There is no amount of money that can be placed on the value of these two days. They have helped mentally and spiritually.”

• “You know, every now and again a program comes along in Life that affects you in such a way that changes your life. This program did just that. I thank Union Hospital for caring about their employees to offer such a service.”

Isn’t it time for your organization to experience similar results? To begin exploring the possibilities with us, please contact us.

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